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Ingrid Stone

Ingrid Stone

Ingrid is an experience hands on Service Manager, ITIL Expert, Service Desk Expert and trainer. Ingrid has worked both in the UK in a global organisation leading teams providing support to UK clients from the UK and offshore and for a global UK firm managing a high profile Service Desk. Ingrid has, more recently, been based outside the UK for a number of years providing ITSM consultancy and training in a non English speaking environment working for global organisations. From 2018 based back in the UK, Ingrid wants to share her experience with others and maybe just prevent others encountering the same pitfalls


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