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June 10th & 11th 2020

Kinepolis Jaarbeurs Utrecht

Conference news:

COVID-19 (Corona-virus)

KNVI and srvision will follow

the recommendations of the government and the RIVM concerning Corona and public events.

At this moment it means that the srvsion conference will continue to take place on June 10th and June 11th. If necessary, additional security measures will be taken.

The usual cancellation conditions will apply if KNVI and srvision has to decide to decline the conference.

We will keep you informed if the status will change. For now, you can reserve your ticket for the event as normal.


For everyone who is interested in the flow of IT Management

The annual srvision event (formerly known as Service Manager Day in The Netherlands) is being organized by a group of volunteers from the KNVI special interest group Management and Service Management.

It is our goal to put together a motivating and inspiring program for everyone interested in the field of (IT & Enterprise) Service Management, which could include professionals, managers and consultants in both business and IT roles.



The theme for the 2020 edition will be Flow! Nearly every organization, either public or commercial, is engaged in some kind of transformation towards higher levels of performance and value delivery. Whether these organizations are using Digital, Agile, Lean or DevOps as the key containers for this transformation, all efforts have one common element: flow. Flow allows teams to create faster, better and safer value. Flow enables cross-team collaboration. And flow accelerates feedback loops to increase quality of service.


Innovation Award

We would like to invite any team to apply for this award ceremony by putting forward a description of

The challenge

​​​​​​​context, problems
needed to be solved

The approach

transformation, actions,
change strategy

The result

success factors, metrics,
business impact